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The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

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Feature | June 17, 2024

Technical Support for MHS GENESIS

By TRICARE Communications

FALLS CHURCH, Va.  –  

MHS GENESIS is the modern electronic health record that features a patient-focused portal, providing access to your medical records.

Since this is a new electronic health record, there are bound to be questions and technical issues with the system.

For technical assistance with issues accessing the Patient Portal, beneficiaries are encouraged to contact the Defense Manpower Data Center web support by calling 800-368-3665.
 

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Don’t forget to keep your family’s information up to date in DEERS!