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Health Clinics

Branch Health Clinic Yuma

Welcome and thank you for choosing the Navy Branch Health Clinic as your Patient & Family Centered Medical Home. We are committed to provide the very best care in a modern, friendly, professional and empathic environment, recognizing the dignity of every person. Clinical services for eligible beneficiaries include but are not limited to Primary Care, Mental Health, Optometry, Physical Therapy, Radiology, Laboratory, Preventive Health, Pharmacy, Occupational Health and Industrial Hygiene

A full description of all of our clinical services can be found by clicking this link: BHC Yuma Guide to Services
 
Primary Patient-Centered Medical Home: Following national healthcare recommendations, we have adopted a team-based approach to care. This model allows us to ensure that our patients receive comprehensive primary care services from a professionally diverse team consisting of a Primary Care Manager (PCM), Nurse, Hospital Corpsman and support staff.  In person and virtual appointments are available Monday through Friday during normal clinical hours. Clinic is closed on weekends and federal holidays. For scheduling, please call our appointment line at 928-269-2700 or visit us online at https://patientportal.mhsgenesis.health.mil.

Optometry appointments: (928) 269-2733.

MHS Genesis Patient Portal: To access the MHS GENESIS Patient Portal, visit https://patientportal.mhsgenesis.health.mil. Beneficiaries can log in to the MHS GENESIS Patient Portal using their DS Logon. Premium Access (Level 2) is required to view the health record. For questions regarding the DS Logon, visit www.dmdc.osd.mil/milconnect or contact the Defense Manpower Data Center at (800) 538-9552.

Referral for Specialty Care: If your PCM requests a referral for you to see a specialist, you should register at https://www.Tricare-west.com to view, print and/or change the provider on your referral. Once you have your approved referral you may call the provider’s office directly to schedule your appointment. Tricare no longer sends referral authorizations via postal mail so it will be your responsibility to track and ensure the referral is approved. Seeing a specialist without an authorized referral may result in your being responsible for applicable charges from the specialist.  If there are questions/concerns regarding your referral you may call Health Net Federal Services/Tricare at 1-844-866-9378.

Mental Health: Our Mental Health Department provides comprehensive, safe, and evidenced based outpatient mental health services for active duty service members. A referral from your PCM is required to ensure your care is coordinated optimally. Please contact one of our professionals at 928-269-5490 if you have questions.

Family members and retirees enrolled for care at our clinic may consult with their PCM to coordinate care or may self-refer to a network mental health provider. More information is also available at www.tricare.mil/mentalhealth.

Physical Therapy: Active duty service members may in engage in physical therapy as needed with a referral from your PCM. Please contact 928-269-6577 if you have questions.

Immunizations: Protection against a wide variety of diseases can be prevented with appropriate vaccinations. We offer a number of vaccines including annual influenza, normal childhood vaccines and those required for overseas assignment. Ask your PCM to ensure you and your family are vaccinated appropriately. Identification and vaccine cards. To ensure appropriate documentation and safety, please bring these items with you. Questions?  Please call 928-269-3168. Detailed information about vaccines can be found at www.cdc.gov.

COVID Vaccine: BHC Yuma is now vaccinating ALL TRICARE beneficiaries and most MCAS Yuma staff members ages 18 and older. Please schedule your appointment online at https://informatics-stage.health.mil/YumaAirCOVIDApp/.

Pharmacy: Prescriptions ordered by your PCM or by a network provider can be filled and picked up at our pharmacy. Your provider may authorize a limited number of refills on certain medications, and when that time comes, you must utilize the toll-free number 1-866-286-8249 and follow the instructions, allowing up to three business days for most refills.  Renewals are new prescriptions for the same medication, and must be written by your provider. You may renew prescriptions online on the MHS Genesis Patient Portal.

Radiology and Laboratory Services:  Your PCM may order Xrays and/or Laboratory studies to be performed in our clinic. Simply report to these areas after the Xray and/or labs are ordered and the technicians will assist you. Our clinic does not offer MRIs, CT Scans, and Ultrasounds therefore the referral process outlined above will be utilized for use to the network.

Occupational Health: 928-269-2557. Audiograms: 928-269-3187. Industrial Hygiene: 928-269-5777/3610 (Bldg. 460)

After hours care: The Nurse Advice Line (NAL) is a Tricare benefit allowing access to a qualified nurse 24 hours a day.  Simply call 1-800-874-2273 Option 1. Services include triage for next day appointments, referrals to urgent care, or advice about whether to seek emergency care. Active duty members require prior authorization to utilize Urgent Care. Non Active Duty members do not require prior authorization. We do not offer emergency services in our clinic. If you have a medical emergency please call 9-1-1 or visit the nearest emergency room. All follow-up care must be coordinated through your PCM.

Medical Records: We regard the privacy of your health information as a privileged priority in accordance with Federal HIPAA Regulations. Because the records are the property of the United States Government, you may request copies or authorize release of information but may not possess or hand carry the originals. Please utilize a formal Records Request Form (DD Form 2870) obtained from the front desk in the Main Lobby to request medical records from other military treatment facilities (MTFs) or outside providers. Allow up to 30 days for processing and receipt of these records.

Important Reminders!
-Primary Care Appointments: 928-269-2700 or patientportal.mhsgenesis.health.mil
-Tricare Referrals: www.tricare-west.com     
-MHS Genesis Patient Portal & Secure Messaging: patientportal.mhsgenesis.health.mil
-Nurse Advice Line: 1-800-874-2273      
-DEERS verification at every visit.
-Patients 14 years of age and older must present a valid military or dependent ID Card in order to receive care.
 

Important Numbers

Clinic Appointment Line: 928-269-2700
Front Desk: 928-269-2416.
Nurse Advice Line: 1-800-874-2273.
TRICARE: 1-844-866-9380​

Important Reminder:
For All Clinic Services, Patients 10 Years of Age and Older Must Present with a Valid and Current Military or Dependent ID Card in Order to Receive Care and Services. DEERS verification is also Required.

Contact Us

Hours

Monday- Friday 7:30 a.m. - 4:30 p.m.
Closed: Holidays and Weekends

Telephone Number(s)

Front Desk: (928) 269-HELP (2416)

Appointment Line: (928) 269-2700

Optometry appointments: (928) 269-2733           

Nurse Advice Line: (800) 874-2273

 

Location

Building 1175
PO Box 99116
MCAS Yuma, AZ 85369-9116
Don't forget to keep your family's information up-to-date in DEERS.