Pharmacy

We fill new prescriptions and refills at no cost for covered medications for active-duty service members, active-duty family members, retirees and their family members, and TRICARE beneficiaries.
Learn more about eligibility for TRICARE pharmacy benefits.

Filling New Prescriptions

We fill prescriptions from both military and civilian providers.

Providers from Our Facility

Your provider may submit a prescription directly to the pharmacy during or after your appointment.

• You can activate the prescription(s) and wait, or
• You can activate the prescription(s) and come back later to pick them up.

Civilian Providers

If you have prescriptions from a TRICARE-authorized civilian provider, the provider must submit an electronic prescription to our pharmacy.
To submit an electronic prescription:
Ask your provider to select the:

• Pharmacy name: DOD CAMP PENDLETON PHARMACY
• NCPDP/NPI number: 5655155 / 1821485152

Activating New Prescriptions

There are multiple ways to activate your prescription.

Option 1: Fastest and Preferred

Scan the QR code below or text "get in line" to 1 (855) 841-0015:

Follow the prompts on your mobile device.

Option 2: Electronic Prescription Drop Off

Please click the button below to start your new non-urgent prescription request. You will receive a text message when your prescription is ready for pick-up … typically the turnaround is 3 business days.

NHCP Prescription Drop Off Form

PORT HUENEME Prescription Drop Off Form

Requesting Prescription Refills

We have two ways to refill your prescriptions:

Option 1: Online

• Log in to the MHS GENESIS Patient Portal and select the Rx Refills tab.

• Select the medication(s) you want to refill.
• Follow the prompts to select where you want to pick it up.
• You’ll be given a date and time when your refill(s) will be ready to pick up.

Note: If you’re not a registered user, you’ll need to sign up first.

Option 2: By Phone

• Call our pharmacy refill line at 760-364-9321. Then follow the prompts to select where you want to pick up your refills.
• If enrolled in text message alerts, you’ll get a text notification when your refills are ready to pick up.

Picking Up Your Prescriptions

You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after 10 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture).

ScriptCenter

The ScriptCenter is located adjacent to the Pharmacy (between the Pharmacy and Laboratory) on the first floor near the north entrance. The ScriptCenter is accessible 24 hours a day.
Refills must be ordered in advance and will be ready in 3 business days. For urgent needs, contact the call center during business hours and requests may be accommodated based on pharmacy staffing and resources.
Certain items may not be available from the ScriptCenter, such as refrigerated medications, oversized items, and/or certain controlled substance prescriptions.

Main Pharmacy

The Main Pharmacy is open from 8 a.m. – 5 p.m. Monday through Friday and is closed on weekends and holidays. Prescriptions filled during working hours can be picked up 24 hours a day.
NHCP Emergency Department prescriptions are available 24 hours a day. During business hours, Emergency Department prescriptions must be activated at the kiosk in the pharmacy lobby; after hours, patients should proceed to the window for assistance.

13 Area BHC Pharmacy

The 13 Area Branch Health Clinic Pharmacy is located on Mainside and is open Monday - Friday: 8 a.m. – 4 p.m. and is closed on Saturdays, Sundays and Federal Holidays.
The 13 Area Branch Clinic Pharmacy also has a drive-thru pickup that is open Monday- Friday: 8 a.m. - 4:30 p.m. and is closed Saturdays, Sundays and Federal Holidays

31 Area BHC Pharmacy

The 31 Area Branch Health Clinic Pharmacy is located at Edson Range and is open Monday - Friday: 7:30 a.m. – 4 p.m., closed between 12 p.m. and 1 p.m. for lunch, and is closed on Saturdays, Sundays and Federal Holidays.

52 Area BHC Pharmacy

The 52 Area Branch Health Clinic Pharmacy is located at the School of Infantry and is open Monday - Friday: 7:30 a.m. – 4 p.m. and is closed on Saturdays, Sundays and Federal Holidays.

Branch Health Clinic Temecula

The Branch Health Clinic Temecula Pharmacy is located at 43500 Ridge Park Dr., Temecula, CA 92590, and is open Monday – Friday: 8 a.m. - 4:30 p.m. and is closed Saturdays, Sundays, and Federal Holidays.

Branch Health Clinic Port Hueneme

The Branch Health Clinic Port Hueneme Pharmacy is located at 162 First Street, Bldg. 1402,
Port Hueneme, CA 93043, and is open Monday – Friday: 7:30 a.m. – 4 p.m. and is closed on Saturdays, Sundays, and Federal Holidays.

Branch Health Clinic Yuma

The Branch Health Clinic Yuma Pharmacy is located at Building 1175, MCAS Yuma, AZ 85369, and is open Monday – Friday: 7:30 a.m. - 4:30 p.m., closed on Thursday 12 p.m. to 2:30 p.m. for training, and is closed on Saturdays, Sundays, and Federal Holidays.

Drug Take Back Program

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.
If you want to dispose of unwanted or unneeded drugs:

• Drop them in the secure bin located under the stairs, adjacent to the elevators or
• Pick up an envelope, take it home, and mail them to the destruction agency.

Several exclusions apply. This includes:

• syringes
• needles
• liquids greater than 4 ounces
• Also, if a medication appears on the FDA Flush List, it may be disposed by flushing.

Frequently Asked Questions

How do I know if my prescription is covered?

All military pharmacies follow the TRICARE Formulary – a list of TRICARE-covered  prescription drugs and supplies. The TRICARE Formulary lists:

• Which drugs are covered.
• Drug information and frequently asked questions.
• Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere).
• Medical necessity/prior-authorization requirements and link to forms.
  • If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled.

Can my network provider send controlled substances prescriptions electronically?

Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.

Can I refill a prescription if the last fill was not at a military pharmacy? 

Yes! Call our main pharmacy line and ask them to transfer the prescription FROM your current pharmacy. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates.

Can I pick up medications for another person?

Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.

What is the difference between a new, refill, and renewal prescription?

A new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization.
A refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.
A renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills.

What if I need a non-formulary or non-stocked medication?

If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as a TRICARE retail network pharmacy or the TRICARE Pharmacy Home Delivery.

What do I do if my medication is out of stock?

• Ask your provider if they can approve you to switch to an alternative medication.
• You can fill your prescription at a TRICARE network pharmacy or TRICARE Home Delivery. TRICARE copayments apply.
• Be sure to ask for the expected resupply date so you know whether to wait or seek another option

I’m deploying. How can I fill my prescriptions?

Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.