The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.

If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit www.tricare.mil/shutdown

Getting Care

Appointments & Referrals

NHCP has two convenient ways to make an appointment!

1. Dial 760-725-HELP (4357)

Options:
Select 1: Family Medicine
Select 2: Pediatrics
Select 3: All other Primary and Specialty Clinics
Select 4: Patient Relations
Select 5: Pharmacy Information
Select 6: Nurse Advice Line

2. Make an appointment through the MHS Genesis Patient Portal by clicking on the link below:

https://my.mhsgenesis.health.mil/

Referrals

Please call to inquire about the status of your Specialty Care Referral. If your referral is appointed to the MTF, we will schedule your appointment. 

Need to know more about TRICARE referrals and pre-authorizations? Visit TRICARE West Referrals and Pre-Authorizations.
 
Want to check the status of your referral? Login to TriWest's secure portal to view your referrals and more.
 
(Note: If you haven’t already done so, you’ll need to create an account with TriWest to login to their portal.)
 

Please reach out to us if you are having any issues or concerns about your Specialty Care.

 

Active Duty service members are required to have a prior authorization for Urgent and Specialty Care. Active Duty Service members must receive all local urgent care from their Primary Care Manager (PCM), or a MTF Emergency Room. If traveling, and you need urgent care please contact the TRICARE Nurse Advice line 800-TRICARE (87  2273), prior to obtaining Urgent Care.
 

Access to care


If you need to get care at NHCP, the priorities for getting appointments are identified in Department of Defense policy and are listed below:
  • Active duty service members
  • Active duty family members enrolled in TRICARE Prime or TRICARE Young Adult – Prime Option

All others can get care if space is available after NHCP has met the health care needs of the three categories listed above within DOD access standards. This includes:

  • Active duty family members enrolled in TRICARE Select or TRICARE Young Adult – Select Option

  • Retired service members and their eligible family members

All patients listed above are able to access the emergency department and pharmacy services.

Finding TRICARE Resources 

Need to find information about referrals, claims, and enrollment information? Visit the TriWest Patient Portal.  

Visit the TRICARE Resources page for information on setting up your secure beneficiary portal account, available education resources, and more.  

Naval Hospital Camp Pendleton Appointment Line

760-725-HELP (4357)

https://my.mhsgenesis.health.mil/

Referrals

760-725-4357 Option 3

Don’t forget to keep your family’s information up to date in DEERS!