Marine Corps Base Camp Pendleton is currently operating at Force Protection Condition (FPCON) Bravo+. Effective immediately, the Trusted Traveler Program is suspended until further notice. Department of War (DoW) ID cardholders may no longer vouch for vehicle occupants at installation entry points. All non-DoW affiliated visitors must be sponsored by an authorized DoW ID cardholder and obtain a pass from Pass and ID. The sponsor must be present during processing. 

Patient Resources

Policies

Download and review military health policies. 

Military Health System Policies

Department of Defense Medical and Dental Reimbursement Rates

Learn more about being reimbursed for medical and dental expenses.

DHA’s Commitment to Serving Every Person with Equal Dignity and Respect

The DHA is proud to serve our beneficiaries and is committed to ensuring that all patients receive excellent care. DHA has established, in writing, policies that maintain formal and informal processes for patients to undertake when they believe otherwise.

References

DHA Administrative Instruction 101, Processing Procedures for Complaints Involving Discrimination in Military Health System (MHS) Health Programs and Activities
DHA Procedural Instruction 6025.02, Nondiscrimination in Military Health System (MHS) Programs and Activities

Contact Us

Phone:

Patient Relations Department:

760 - 725 - 1436

BCAC / DCAO:

760 - 725 - HELP (4357) 

Email:

dha.pendleton.camp-pendleton-nh.mbx.patient-relations@health.mil  

Hours:

Patient Relations Department:
Mon - Fri: 7:30 am - 4:30 pm
BCAC / DCAO:
Mon - Fri: 8:30 am - 3:30 pm

Location:

Patient Relations Department:
H200, 1st Floor
BCAC / DCAO:
H200, 1st Floor


 

Don’t forget to keep your family’s information up to date in DEERS!