Did you receive a referral or need to log into TRICARE West? Learn how to log into TRICARE West here

To make an appointment call 760 - 725 - HELP (4357) between the hours of 7:30 am and 4:00 pm weekdays. Select Option 3.

Did you know you can now order prescription refills from your GENESIS patient portal? Go to the Pharmacy page to learn more. 

To access a video with instructions on setting up an MHS GENESIS account, click here

About Us

Affiliation Requests


On 1 Oct 2022, Navy Medical Treatment Facilities transitioned to The Defense Health Agency (DHA), the process for requesting affiliations changed.
 
- For Navy Active Duty providers, Retired Navy Active Duty providers, and all Navy Civilian providers currently employed, separated, or retired: Use the DHA Credentialing & Privileging Affiliation Verification mailbox as follows: dha.ncr.clinic-qual.mbx.cred-affiliation-verification@health.mil
 
- For Navy Reservists, Navy Retired Reservists, and Navy Recruit Healthcare Providers who do NOT affiliate with the Navy (for some reason): Use The Navy’s Centralized Credentialing & Privileging Department, Archives Division mailbox as follows: usn-ccpd-archives@health.mil
 
- Claims history is managed by DHA HRM (Release of Information - claims history). Please have the requestor send a written, with signed/dated release from the provider to the Claims History Mailbox directly and they will respond directly to the requesting entity. Claims History mailbox as follows: dha.jbsa.clinic-qual.mbx.healthcareriskmgmt-claimshx@health.mil

Don’t forget to keep your family’s information up to date in DEERS!