Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Overseas Screening

Mission

To provide a clear and concise screening process for all people who are transferring to overseas locations, remote duty locations, or operational units.

FIRST STEP

Watch the instructional video by clicking here: Video

Services

Services are provided for the following duty assignments:

  • Overseas
  • ​Operational Duty
  • ​Remote Duty
** Active-duty service members are screened by their parent command **

Screening Process

The Family Member Travel Screening (FMTS) is a process to screen all family members of active duty and/or activated service members who request government-sponsored travel to Outside the Contiguous United States (OCONUS) locations (including Alaska and Hawaii) for potential travel concerns, which may include medical, educational, and/or dental needs, to ensure that the gaining location can meet their needs.  The travel concerns are then coordinated between the losing and the gaining FMTS Office prior to executing final personnel actions to the OCONUS locations.

This screening may result in mandatory enrollment into the Exceptional Family Member Program (EFMP) if the family member(s) meet the EFMP enrollment criteria.

Who is screened?

All family members of active duty and/or activated service members assigned aboard Marine Corps Base Camp Pendleton who request government-sponsored travel to remote and/or OCONUS locations (including Alaska and Hawaii).

When does screening occur?

Screening should be initiated immediately once the service member has been officially notified of an assignment to an OCONUS location

Contact Us

Phone Number:

760-719-3500 

Hours of Operation:

Monday-Friday: 8 a.m. -  3 p.m.

Location:

Main Hospital
H200  1st floor

Overseas Screening Presentation

To view, click here

 

Don’t forget to keep your family’s information up to date in DEERS!