TRICARE for Life Fraud Alert!
The DHA Office of the Inspector General and TRICARE For Life contractor are aware of a text message phishing scam (also called “smishing”). Some beneficiaries report getting a text message from 888-763-0248, claiming to be WPS-TFL. The message states their health care is going to expire due to nonpayment and to call the toll-free number. TFL beneficiaries seem to be the target population. But scammers may target all TRICARE beneficiaries. 

TRICARE will never call to ask for payment, your personal identifying information, or your health information.
Never share personal or financial information with someone you don’t know.
To report any suspicious activity, visit: www.tricare.mil/ReportFraud 

 

Did you receive a referral or need to log into TRICARE West? Learn how to log into TRICARE West here

To make an appointment call 760 - 725 - HELP (4357) between the hours of 7:30 am and 4:00 pm weekdays. Select Option 3.

Did you know you can now order prescription refills from your GENESIS patient portal? Go to the Pharmacy page to learn more. 

To access a video with instructions on setting up an MHS GENESIS account, click
here

Health Clinics

Branch Health Clinic Temecula

Thank you for choosing the Branch Health Clinic Temecula as your Medical Home Port Team.  We are committed to providing the very best care in a friendly, professional and compassionate environment, respecting the dignity of every person.  At Branch Health Clinic Temecula, we provide healthcare to Active Duty, Beneficiaries and Retirees. Clinical services include Primary Care, Lab, Pharmacy, Immunizations, and Physical Therapy.
  
To better communicate with our Primary Care Team and your Primary Care Manager, please enroll in MHS GENESIS Patient Portal by going on-line and visiting the following website:  patientportal.mhsgenesis.health.mil.
 
MHS GENESIS Patient Portal is a great way to review your (1) health record, (2) send messages or documents to our Primary Care Staff, (3) request prescription refills, (4) fill out forms before your appointments, (5) access educational content, and (6) complete an eVisit.

Primary care

Hours of Operation:
7:45 am - 3:45 pm

Appointment Line:
951 - 308 - 2200

Laboratory

Hours of Operation:
7:30 am - 3:00 pm

Closed for lunch from 12:30 pm - 1:00 pm

Pharmacy

Hours of Operation:
9:00 am - 5:00 pm

Busiest days: Thursday and Friday
Busiest Times: 11:00 am - 2:00 pm

Have a civilian provider? Please have your civilian provider / clinic eScribe at DOD Temecula ePharmacy when writing your prescription medication(s).

Processing of your medications does not begin until we have verified your ID in person.

Physical therapy

Hours of Operation:
7:30 am - 4:00 pm

Note: Please bring or come in authorized athletic gear to your appointment.

Immunizations

Hours of Operation:
7:45 am - 3:45 pm
Closed for lunch from 12:30 pm - 1:00 pm

Administrative Physicals

Contact Us: 951 - 308 - 2200 

SHPE / Separation physical

SHPE / Separation Physical Process:

Please feel free to call our office if you need assistance or have questions.
Phone: 951 - 308 - 2200 

All items must be completed and submitted to the clinic before an appointment can be scheduled with a provider. You can turn in the items in person or via the MHS GENESIS Patient Portal to an assigned Temecula clinic provider.
  1. Completely fill out and sign the following:
    DD FORM 2807 (ensure all YES answers on the DD form 2807 are properly noted and explained), DD FORM 2808 ,  TBI and PTSD Checklist,   DD FORM 2813 DoD Dental Exam, SHPE\SEPARATION COVER SHEET.
  2. You are NOT required to get the DD FORM 2813 DoD Dental Exam Signed if you are dental class 1 and have had a dental exam within the last year from the date of separation. Otherwise, you will need to schedule a dental appointment and get the DD form 2813 Signed.
  3. Once all forms are completed you will need to attach a copy of your Individual Medical Readiness (IMR) (HIV blood draw must be completed within 1 year of Separation date). IMR can be found on Marine Online for USMC, BUPERS Online for Navy, ASIMS for Air Force.
  4. Please attach a copy of your termination audiogram (an audiogram must be performed within 6 months prior to separation)
  5. For members with corrected vision, an eye exam must be completed within 2 years of separation, otherwise, exam must be within 5 years.
  6. Ensure all immunizations are complete and up to date.
  7. Females: Ensure if required all well women exams are up to date (mammograms, pap smear etc.)
  8. After submitting the packet, please allow 3-5 business days for review and for the provider to schedule your appointment.
  9. After submission and review, expect a 1 to 2 week turn around for an in-person appointment.

Reenlistment physical

Reenlistment Physical Process:

Please feel free to call our office if you need assistance or have questions.
Phone: 951 - 308 - 2200 

All items must be completed and submitted to the clinic before an appointment can be scheduled with a provider. You can turn in the items in person or via the MHS GENESIS Patient Portal to an assigned Temecula clinic provider.
  1. Receive a Reenlistment Packet from your command and completely fill out and sign the packet.
  2. Ensure any readiness items are completed for the Individual Medical Readiness (IMR) (HIV blood draw must be completed within 1 year of medical appointment date). IMR can be found on Marine Online for USMC, BUPERS Online for Navy, ASIMS for Air Force.
  3. Once complete, submit the reenlistment packet to the clinic for review.
  4. After the packet has been reviewed you will be contacted to schedule an in-person appointment at the clinic.

Overseas / suitability screening

Please refer to the link below for information regarding overseas screening:

Overseas Screening (tricare.mil)
 
Or following this link: https://camp-pendleton.tricare.mil/Health-Services/Overseas-Screening 
 

Commissioning physical

Commissioning Physical Process:

Please feel free to call our office if you need assistance or have questions.
Phone: 951 - 308 - 2200 

All items must be completed and submitted to the clinic before an appointment can be scheduled with a provider. You can turn in the items in person or via the MHS GENESIS Patient Portal to an assigned Temecula clinic provider.
  1. Completely fill out and sign the following:
    DD FORM 2807 (ensure all yes answers on the DD form 2807 are properly noted and explained), DD FORM 2808 ,  TBI and PTSD Checklist,   DD FORM 2813 DoD Dental Exam, Commissioning Cover Sheet.
  2. You are NOT required to get the DD FORM 2813 DoD Dental Exam Signed if you are dental class 1 and have had a dental exam within the last year from the date of the medical appointment. Otherwise, you will need to schedule a dental appointment and get the DD form 2813 Signed.
  3. Once all forms are completed you will need to attach a copy of your Individual Medical Readiness (IMR) (HIV blood draw must be completed within 2 years of the appointment date). IMR can be found on Marine Online for USMC, BUPERS Online for Navy, ASIMS for Air Force.
  4. CBC, Lipid Panel, Glucose Fasting, UA Dipstick, UA Microscopic, T Palladium, G6PD and Sickle Cell labs must be completed (they are usually completed in basic training).
  5. Please attach a copy of your annual audiogram (an audiogram must be performed within 1 year)
  6. For members with corrected vision, an eye exam must be completed within 2 years of separation, otherwise, exam must be within 5 years.
  7. Ensure all immunizations are complete and up to date.
  8. Females: Ensure if required all well women exams are up to date (mammograms, pap smear etc.)
  9. After submitting the packet, please allow 3-5 business days for review and for the provider to schedule your appointment.
  10. After submission and review expect a 1 to 2 week turn around for an in-person appointment.

Periodic Health Assessment

PHA Process:

Please feel free to call the PHA office if you need assistance or have questions.
Phone: 760 - 725 - 1048 or 760 - 719 - 3344

All items must be completed and submitted before an appointment can be scheduled with a provider. ALL PHA’S ARE TO BE DONE THROUGH THE NAVAL HOSPITAL. 
  1. Go to Sign in - EHA (health.mil) and fill out the “Start New Assessment.” Sign and complete your portion of the PHA.
  2. FOR MARINE AND NAVY: Once you have completed the online assessment, submit an appointment request via email to the distro: usn.pendleton.navhospcampenca.list.pha-imr@HEALTH.mil
  3. Please ensure that you include your DOD ID number and a good phone number.
  4. For army and Airforce complete part A then you will have to contact your respective bases and or go to fort Irwin to request an appointment.
 

Important Reminders and Phone Numbers!

-Primary Care Appointments: 928 - 269 - 2700 or patientportal.mhsgenesis.health.mil 
-Tricare Referrals: www.tricare-west.com     
-MHS Genesis Patient Portal & Secure Messaging: patientportal.mhsgenesis.health.mil
-Nurse Advice Line: 800 - 874 - 2273      
-DEERS verification at every visit.
-Patients 14 years of age and older must present a valid military or dependent ID Card in order to receive care.

Contact Us

Phone Number:

951 - 308 - 2200

Hours of Operation:

Mon-Fri 7:30 am- 5:00 p.m.
*Closed on all Federal Holidays

Main Lobby Doors will secure after last pharmacy ticket is processed at 4:45 pm. 

Pharmacy will remain open until 5:00 pm for dispensing pharmacy tickets processed before 4:45 pm. 

Location:

43500 Ridge Park Dr.
Temecula, CA 92590

Nurse Advice Line:

800 - 874 - 2273
 
Need to Update Your Information in DEERS? Click Here