Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Preventive Care

Mission Statement

The mission of the Preventive Medicine Department (PMD) is to optimize combat readiness of all commands within our area of responsibility (AOR) by providing environmental and preventive medicine support. The mission is accomplished through identification, surveillance and control of disease and injuries to active duty service members and beneficiaries through the following:

1.  Perform communicable disease investigation and control, medical event and disease reporting, water and ice testing, and food service, habitability, and childcare inspections.

2.  Provide a variety of educational services to include:

  • Communicable Disease
  • Sexually Transmitted Disease
  • General Food Safety
  • Pest Management
  • West Nile Virus
  • Safe Drinking and Recreational Waters
  • Influenza
  • National Food Safety Professionals Certified Food Safety Managers
  • Food Safety Employee Training
  • Misc. Public Health subjects

3.  Collaborate and maintain partnerships with appropriate agencies, boards, and organizations including MCCS, San Diego / Orange / Riverside County Health Departments, SODEXO, Liberty Military Housing, I MEF, and other military commands to solve public health / preventive medicine issues and carry out other functions as defined by BUMED.

Vision Statement

Preventive Medicine Department will be recognized in its commitment to provide comprehensive environmental and preventive medicine support to all commands within our AOR.

Preventive Medicine Divisions:

    Sanitation Division

    Epidemiology Division

    Mosquito Surveillance

    Immunizations Program Management

    Infection Prevention and Control Division

Contact Us

Phone Numbers:
Administration, Front Office:

760-725-1270

Duty Cell, Preventive Medicine Technician:

760-696-1337

Fax:

760-725-0564

Hours of Operation:

Monday-Friday: 
8-11:30 a.m., 12:30-4 p.m.

Location:

Area 26 Area
Building H-143
*After entering through the main gate of the MCB Camp Pendleton, continue on Vandegrift Blvd. for about 11.6 miles. Turn LEFT on Santa Margarita Rd. We are located on the right side of the road and next to the Wounded Warrior Buildings.

Don’t forget to keep your family’s information up to date in DEERS!