Advanced Tips
Type Example Notes
Fuzzy kettle~ Contain terms that are close to the word kettle, such as cattle
Wild cat* Contain terms that begin with cat, such as category and the extact term cat itself
Exact-Single orange Contain the term orange
Exact-Phrase "dnn is awesome" Contain the exact phase dnn is awesome
OR orange bike Contain the term orange or bike, or both. OR, if used, must be in uppercase
orange OR bike
AND orange AND bike Contain both orange and bike. AND must be in uppercase
Combo (agile OR extreme) AND methodology Contain methodology and must also contain agile and/or extreme
Results per Page:
Limit the search results with the specified tags.
Limit the search results modified within the specified time.
Limit the search results from the specified source.
Search results must be an exact match for the keywords.
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Don’t forget to keep your family’s information up to date in DEERS!