A reported cyberattack on the nation’s largest commercial prescription processor, Change Healthcare, has affected military clinics and hospitals worldwide. On Feb. 21, Change Healthcare disconnected their systems to protect patient information. This is impacting all military pharmacies worldwide and some retail pharmacies nationally.
Naval Hospital Camp Pendleton and associated pharmacies will provide outpatient prescriptions through a manual procedure until this issue is resolved. Priority will be given to urgent prescriptions followed by routine prescriptions as manning and resources allow. We apologize for the inconvenience and appreciate the patience and understanding of our beneficiaries while it takes longer than usual to safely fill prescription needs. Visit the Pharmacy page on this website for Q&As.

Did you receive a referral or need to log into TRICARE West? Learn how to log into TRICARE West here

To make an appointment call 760 - 725 - HELP (4357) between the hours of 7:30 am and 4:00 pm weekdays. Select Option 3.

To access a video with instructions on setting up an MHS GENESIS account, click

Patient Resources

Transportation Information 

** Disclaimer: Medicare nor Tricare cover costs for non‐medical transportation after hospital discharge. Naval Hospital Camp Pendleton is not responsible for the costs of non‐medical transportation. These resources may have costs associated with them and are provided for reference only.   Refer to the resource description for availability, costs, and when applicable, application information.  The Social Work Department can be contacted during business hours at 760 - 725-1318 to answer questions about transportation options. **

To access a PDF with local transportation with base access information, please click here

For Marine Corps Base Camp Pendleton Base Access information, please click here
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